- Become Certified
|Retrieving Your Username and Resetting Your Password|
Retrieving your Username or resetting your Password is an easy, automated process on our website. The only important thing to know is that the password reset e-mail will be sent to the e-mail address that's in your member profile on our website. If you don't have access to that mailbox, then you won't be able to perform a password reset. You'll need to contact us and have an administrator manually reconfigure your account.
Below is an image of the Sign In dialogue box on the home page.
Step 2 - Reset E-mail
Important: If you hold more than one GAFM certification you will have multiple member accounts on our website. If that's the case you will receive one password reset e-mail for each of your accounts. You won't be able to retrieve your username until you've completed the password reset process for each of your accounts. Feel free to contact us and we'll assist with resetting the password on the certification that you need to access.
Contact us if you're still unable to Sign In or retrieve your Username and Password with the procedure above.